Refund Policy


SPER Market Research® provides complete after-sale support to its customers. We distinguish ourselves by going above and above for our clients by providing premium, sector-specific marketing advice, sensitive market research & intelligence data, in-depth primary research, and cost-effective analytical skills.

Given that we provide our reports as PDFs. Since the idea of knowledge transfer underpins the use of our reports, and since they are intellectual property, we are unable to cancel an order and provide a refund to the customer after the report is completed, given the nature of the deliverable.

On the other hand, we provide 100% post-sales support, meaning that we help and support our clients in the event that they have questions or concerns in order to contest the refund.

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