Automotive Dealer Management System Market Introduction and Overview
According to SPER Market Research, the Global Automotive Dealer Management System Market is estimated to reach USD 15.77 billion by 2033 with a CAGR of 12.8%.
The report includes an in-depth analysis of the Global Automotive Dealer Management System Market, including market size and trends, product mix, Applications, and supplier analysis. A software called an automotive dealer management system is used to organise client information, vehicle price, part details, administration, warranty claims, etc. These programmes function as a combination of ERP and CRM programmes. Records of sales and associated services, as well as after-sale client services, can be managed by the automotive dealer management system. Keeping track of vehicle sales, inventory, and custom complaints helps dealers and sales staff provide the finest services to their clients, which in turn helps increase sales.
- Top automotive retail software company CDK Global Inc. was expected to present its new portfolio of enhanced dealer workflows at the National Automobile Dealers Association (NADA) Show in Dallas. CDK will provide innovative and enhanced solutions in Digital Sales, CRM, F&I, Fixed Operations, and DMS to automotive retailers, OEMs, and industry partners in North America.
- For car dealers, Autosoft Inc. introduced next-generation retail solutions. It is an all-in-one cloud-based technology platform designed for franchised car dealers.
Market Opportunities and Challenges
With the introduction of contemporary techniques in a number of functional areas, including supply chain logistics, retailing and leasing, linked vehicles, and mobility solutions, the automobile sector has recently seen significant technical breakthroughs. This revolution has also had a significant impact on the automotive dealer management system industry, which is growing due to advancements in inventory management and pre- and post-sale analytics. Additionally, the market's participants are benefiting from rising CRM investments as they retain client relationships and expand their customer base.
However, in general, automotive dealer management systems are expensive and have limited customizability due to their complexity. Modern dealer management systems utilised in the sector are being optimised with mobile and web platforms thanks to technological improvements. Smart features and real-time statistics (dealer tracking, online on-boarding, sales inputs, and company monitoring) also help these. Due to the high cost of these capabilities, the market for automobile dealer management systems is not growing as quickly and their adoption is somewhat hampered.
Market Competitive Landscape
The global automotive dealer management system market is made up of both public and private companies. It is primarily distinguished by rising product development expenditures as well as an increase in player partnerships and strategic acquisitions aimed at bolstering their market positions. The major players in the market include: Autosoft Inc., Blue Sky Business Solutions Inc., CDK Global LLC, COGXIM Softwares Pvt. Ltd., Cox Automotive Inc., Dominion Enterprises, Epicor Software Corporation, Gateway DMS Pty. Ltd., International Business Machines Corporation, LLC dba Internet Brands, Motility Software Solutions, PBS Systems, Quorum Information Technologies Inc., Ramco Systems Limited, SAP SE, Solera Inc., Wipro Limited, Others.
Scope of the Report:
| Report Metric | Details |
| Market size available for years | 2019-2033 |
| Base year considered | 2022 |
| Forecast period | 2023-2033 |
| Segments covered | By Component, By Deployment, By Application, By End User
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| Regions covered | North America, Asia-Pacific, Latin America, Middle East & Africa and Europe
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| Companies Covered | Autosoft Inc., Blue Sky Business Solutions Inc., CDK Global LLC, COGXIM Softwares Pvt. Ltd., Cox Automotive Inc., Dominion Enterprises, Epicor Software Corporation, Gateway DMS Pty. Ltd., International Business Machines Corporation, LLC dba Internet Brands, Motility Software Solutions, PBS Systems, Quorum Information Technologies Inc., Ramco Systems Limited, SAP SE, Solera Inc., Wipro Limited, Others
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COVID-19 Impact on Global Automotive Dealer Management System Market
The global COVID-19 pandemic of 2020 caused numerous lockdowns and business disruptions, including auto dealership closures. As a result, the market for dealer management systems grew more slowly. Nevertheless, in the face of these difficulties, the U.S. government allowed several state dealerships in the country to carry on with their operations by designating them as vital enterprises, especially in the transportation industry. This exception was verified by the National Automobile Dealers Association (NADA). Because of its reputation for innovation-driven policies and cutting-edge technology, North America may experience economic setbacks if its industrial growth is disrupted. Businesses were severely impacted by the COVID-19 epidemic, which also resulted in lockdowns in several other nations.
Key Target Audience:
- Automotive Dealership Owners
- Compliance and Regulatory Officers
- Dealership Groups and Franchisors
- Finance and Accounting Professionals
- General Managers
- Independent Service Centers
- IT and Technology Staff
- Manufacturer and Distributor Representatives
- Sales Representatives
- Service Advisors
- Service Managers
- Others
Our in-depth analysis of the Automotive Dealer Management System Market includes the following segments:
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By Component:
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Solution
Services
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By Deployment:
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Customer Relationship Management
Dealer Tracking
Finance
Inventory
Sales
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By Deployment:
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Cloud-Based
On-Premise
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By End User:
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Automotive Rental Services
Dealership Repair Shops
New Automotive Dealer
Used Automotive Dealer
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Key Topics Covered in the Report:
- Global Automotive Dealer Management System Market Size (FY’2023-FY’2033)
- Overview of Global Automotive Dealer Management System Market
- Segmentation of Global Automotive Dealer Management System Market By Component (Solution, Service)
- Segmentation of Global Automotive Dealer Management System Market By Deployment (Cloud-Based, On-Premise)
- Segmentation of Global Automotive Dealer Management System Market By Application (Customer Relationship Management, Dealer Tracking, Finance, Inventory, Sales, Others)
- Segmentation of Global Automotive Dealer Management System Market By End User (Automotive Rental Services, Dealership Repair Shops, New Automotive Dealer, Used Automotive Dealer, Others)
- Statistical Snap of Global Automotive Dealer Management System Market
- Expansion Analysis of Global Automotive Dealer Management System Market
- Problems and Obstacles in Global Automotive Dealer Management System Market
- Competitive Landscape in the Global Automotive Dealer Management System Market
- Impact of COVID-19 and Demonetization on Global Automotive Dealer Management System Market
- Details on Current Investment in Global Automotive Dealer Management System Market
- Competitive Analysis of Global Automotive Dealer Management System Market
- Prominent Players in the Global Automotive Dealer Management System Market
- SWOT Analysis of Global Automotive Dealer Management System Market
- Global Automotive Dealer Management System Market Future Outlook and Projections (FY’2023-FY’2033)
- Recommendations from Analyst
1. Introduction
1.1. Scope of the report
1.2. Market segment analysis
2. Research Methodology
2.1. Research data source
2.1.1. Secondary Data
2.1.2. Primary Data
2.1.3. SPER’s internal database
2.1.4. Premium insight from KOL’s
2.2. Market size estimation
2.2.1. Top-down and Bottom-up approach
2.3. Data triangulation
3. Executive Summary
4. Market Dynamics
4.1. Driver, Restraint, Opportunity and Challenges analysis
4.1.1. Drivers
4.1.2. Restraints
4.1.3. Opportunities
4.1.4. Challenges
4.2. COVID-19 Impacts of the Global Automotive Dealer Management System Market
5. Market variable and outlook
5.1. SWOT Analysis
5.1.1. Strengths
5.1.2. Weaknesses
5.1.3. Opportunities
5.1.4. Threats
5.2. PESTEL Analysis
5.2.1. Political Landscape
5.2.2. Economic Landscape
5.2.3. Social Landscape
5.2.4. Technological Landscape
5.2.5. Environmental Landscape
5.2.6. Legal Landscape
5.3. PORTER’s Five Forces
5.3.1. Bargaining power of suppliers
5.3.2. Bargaining power of buyers
5.3.3. Threat of Substitute
5.3.4. Threat of new entrant
5.3.5. Competitive rivalry
5.4. Heat Map Analysis
6. Competitive Landscape
6.1. Global Automotive Dealer Management System Market Manufacturing Base Distribution, Sales Area, Product Type
6.2. Mergers & Acquisitions, Partnerships, Product Launch, and Collaboration in Global Automotive Dealer Management System Market
7. Global Automotive Dealer Management System Market, By Component (USD Million)
7.1. Global Automotive Dealer Management System Market Value Share and Forecast, By Component, 2023-2033
7.2. Solution
7.3. Services
7.3.1. Managed Services
7.3.2. Professional Services
8. Global Automotive Dealer Management System Market, By Deployment (USD Million)
8.1. Global Automotive Dealer Management System Market Value Share and Forecast, By Deployment, 2023-2033
8.2. Cloud-Based
8.3. On-Premise
9. Global Automotive Dealer Management System Market, By Application (USD Million)
9.1. Global Automotive Dealer Management System Market Value Share and Forecast, By Application, 2023-2033
9.2. Customer Relationship Management
9.3. Dealer Tracking
9.4. Finance
9.5. Inventory
9.6. Sales
9.7. Others
10. Global Automotive Dealer Management System Market, By End User (USD Million)
10.1. Global Automotive Dealer Management System Market Value Share and Forecast, By End User, 2023-2033
10.2. Automotive Rental Services
10.3. Dealership Repair Shops
10.4. New Automotive Dealer
10.5. Used Automotive Dealer
10.6. Others
11. Global Automotive Dealer Management System Market Forecast, 2019-2033 (USD Million)
11.1. Global Automotive Dealer Management System Market Size and Market Share
12. Global Automotive Dealer Management System Market, By Component, 2019-2033 (USD Million)
12.1. Global Automotive Dealer Management System Market Size and Market Share By Component (2019-2026)
12.2. Global Automotive Dealer Management System Market Size and Market Share By Component (2027-2033)
13. Global Automotive Dealer Management System Market, By Deployment, 2019-2033 (USD Million)
13.1. Global Automotive Dealer Management System Market Size and Market Share By Deployment (2019-2026)
13.2. Global Automotive Dealer Management System Market Size and Market Share By Deployment (2027-2033)
14. Global Automotive Dealer Management System Market, By Application, 2019-2033 (USD Million)
14.1. Global Automotive Dealer Management System Market Size and Market Share By Application (2019-2026)
14.2. Global Automotive Dealer Management System Market Size and Market Share By Application (2027-2033)
15. Global Automotive Dealer Management System Market, By End User, 2019-2033 (USD Million)
15.1. Global Automotive Dealer Management System Market Size and Market Share By End User (2019-2026)
15.2. Global Automotive Dealer Management System Market Size and Market Share By End User (2027-2033)
16. Global Automotive Dealer Management System Market, By Region, 2019-2033 (USD Million)
16.1. Global Automotive Dealer Management System Market Size and Market Share By Region (2019-2026)
16.2. Global Automotive Dealer Management System Market Size and Market Share By Region (2027-2033)
16.3. Asia-Pacific
16.3.1. Australia
16.3.2. China
16.3.3. India
16.3.4. Japan
16.3.5. South Korea
16.3.6. Rest of Asia-Pacific
16.4. Europe
16.4.1. France
16.4.2. Germany
16.4.3. Italy
16.4.4. Spain
16.4.5. United Kingdom
16.4.6. Rest of Europe
16.5. Middle East and Africa
16.5.1. Kingdom of Saudi Arabia
16.5.2. United Arab Emirates
16.5.3. Rest of Middle East & Africa
16.6. North America
16.6.1. Canada
16.6.2. Mexico
16.6.3. United States
16.7. Latin America
16.7.1. Argentina
16.7.2. Brazil
16.7.3. Rest of Latin America
17. Company Profile
17.1. Autosoft Inc.
17.1.1. Company details
17.1.2. Financial outlook
17.1.3. Product summary
17.1.4. Recent developments
17.2. Blue Sky Business Solutions Inc.
17.2.1. Company details
17.2.2. Financial outlook
17.2.3. Product summary
17.2.4. Recent developments
17.3. CDK Global LLC
17.3.1. Company details
17.3.2. Financial outlook
17.3.3. Product summary
17.3.4. Recent developments
17.4. COGXIM Softwares Pvt. Ltd.
17.4.1. Company details
17.4.2. Financial outlook
17.4.3. Product summary
17.4.4. Recent developments
17.5. Cox Automotive Inc.
17.5.1. Company details
17.5.2. Financial outlook
17.5.3. Product summary
17.5.4. Recent developments
17.6. Dominion Enterprises
17.6.1. Company details
17.6.2. Financial outlook
17.6.3. Product summary
17.6.4. Recent developments
17.7. Epicor Software Corporation
17.7.1. Company details
17.7.2. Financial outlook
17.7.3. Product summary
17.7.4. Recent developments
17.8. Gateway DMS Pty. Ltd.
17.8.1. Company details
17.8.2. Financial outlook
17.8.3. Product summary
17.8.4. Recent developments
17.9. International Business Machines Corporation
17.9.1. Company details
17.9.2. Financial outlook
17.9.3. Product summary
17.9.4. Recent developments
17.10. LLC dba Internet Brands
17.10.1. Company details
17.10.2. Financial outlook
17.10.3. Product summary
17.10.4. Recent developments
17.11. Motility Software Solutions
17.11.1. Company details
17.11.2. Financial outlook
17.11.3. Product summary
17.11.4. Recent developments
17.12. PBS Systems
17.12.1. Company details
17.12.2. Financial outlook
17.12.3. Product summary
17.12.4. Recent developments
17.13. Quorum Information Technologies Inc.
17.13.1. Company details
17.13.2. Financial outlook
17.13.3. Product summary
17.13.4. Recent developments
17.14. Ramco Systems Limited
17.14.1. Company details
17.14.2. Financial outlook
17.14.3. Product summary
17.14.4. Recent developments
17.15. SAP SE
17.15.1. Company details
17.15.2. Financial outlook
17.15.3. Product summary
17.15.4. Recent developments
17.16. Solera Inc.
17.16.1. Company details
17.16.2. Financial outlook
17.16.3. Product summary
17.16.4. Recent developments
17.17. Wipro Limited
17.17.1. Company details
17.17.2. Financial outlook
17.17.3. Product summary
17.17.4. Recent developments
17.18. Others
18. List of Abbreviations
19. Reference Links
20. Conclusion
21. Research Scope