North America Telecom Expense Management Market Introduction and Overview
According to SPER Market Research, the North America Telecom Expense Management Market is estimated to reach USD 1,021.40 million by 2033 with a CAGR of 5.35%.
The report includes an in-depth analysis of the North America Telecom Expense Management Market, including market size and trends, product mix, Applications, and supplier analysis. Telecom Expense Management (TEM) is a method of using a combination of software tools and human auditing to manage all telecommunication service expenses, including phone, data, and wireless. Its primary objective is to control costs and optimize process efficiency while overseeing all of these services and associated procedures. For a small company, it can be as simple as glancing over your phone account every month to make sure you are not overcharged for services you do not want. It is a more structured initiative to optimize telecom service spending for larger businesses. Though getting refunds for billing problems and bill auditing receive the majority of emphasis, a strong TEM program can accomplish more.
- Calero-MDSL, a US-based corporation, announced in April 2021 the acquisition of MetaPort, a major telecom network mapping software provider. With this acquisition, the company will be able to give CIO and CTO enterprises with a unique inventory visualization, giving them a new degree of access into their telecom estates. As a result, the company will be able to increase its presence in the technology expenditure management software market.
- WidePoint Corporation, a U.S.-based corporation, said in July 2020 that it has acquired a new contract with the Virginia Alcoholic Beverage Control Authority (Virginia ABC) to provide Telecom Expense Management services. The contract is for one year, with four subsequent one-year renewal periods. Thus, the company will assist Virginia ABC in meeting the challenges of the pandemic by managing the companies' telecom bills.
Market Opportunities and Challenges
Opportunities: Businesses are adopting Telecom Expense Management (TEM) solutions to streamline and effectively manage their telecom expenditures due to the increasing complexity of telecom bills, which include voice, data, and mobility. TEM solutions are being more widely used in a variety of industrial verticals because they help firms minimize costs, improve visibility, and gain control over telecom spending. Furthermore, businesses are having trouble controlling and optimizing their communication costs due to the rising use of telecom services and the complexity of billing systems. TEM systems offer comprehensive analytics and insights that assist companies in finding ways to cut costs, negotiating better terms with suppliers, and cutting back on wasteful spending. Additionally, Telecom expense management solutions allow enterprises to gain complete visibility and control over their telecom inventory, expenditures, and usage patterns. This helps organizations identify inefficient telecom resources, reduce telecom fraud, and ensure compliance with regulatory requirements.
Challenges: Despite all of the advantages that TEM systems provide, small and medium-sized businesses (SMEs) may not be aware of all of them, which could impede market expansion. Furthermore, especially for SMEs or businesses with tight budgets, the implementation and maintenance expenses of TEM solutions can be high. This might prevent TEM solutions from being adopted, particularly in underdeveloped nations. Furthermore, it can be challenging and time-consuming to integrate TEM solutions with current enterprise systems, such as CRM and enterprise resource planning (ERP) programs. For companies thinking about implementing TEM solutions, this could provide difficulties.
Market Competitive Landscape
There are a number of significant players in the competitive and fragmented Telecom Expense Management market. Accenture PLC, NTT Data Corporation, CGI, Inc, Vodafone Group Plc, Calero-MDSL Ltd, Sakon, Inc, Avotus Corporation, Brightfin (Periscope Equity LLC), Tangoe, Inc, and Valicom (EXA Capital, LLC) are a few of the major companies operating in the market.
Scope of the Report:
| Report Metric | Details |
| Market size available for years | 2020-2033 |
| Base year considered | 2023 |
| Forecast period | 2024-2033 |
| Segments covered | By Component, By Deployment Type, By Organization Size, By End User
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| Regions covered | US, Canada, Mexico, Rest of North America
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| Companies Covered | Accenture PLC, NTT Data Corporation, CGI, Inc, Vodafone Group Plc, Calero-MDSL Ltd, Sakon, Inc, Avotus Corporation, Brightfin (Periscope Equity LLC), Tangoe, Inc, Valicom (EXA Capital, LLC).
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COVID-19 Impact on North America Telecom Expense Management Market
Due to the epidemic, more companies are switching from traditional workplace practices to work-from-home arrangements, which is driving up demand for remote working solutions. Network security breaches become more likely when more unprotected personal devices get access to the company's network. This implies that any changes need to be carefully considered in light of the cybersecurity safeguards put in place by the business.
Key Target Audience:
- Consulting Firms and Managed Service Providers (MSPs)
- Financial Controllers and CFOs
- Government and Public Sector Organizations
- IT and Telecom Managers
- Large Enterprises and Corporations
- Small and Medium-sized Enterprises (SMEs)
- Telecom Service Providers
Our in-depth analysis of the North America Telecom Expense Management Market includes the following segments:
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By Component: |
Solution
Invoice Management
Ordering & Provisioning Management
Usage Management
Sourcing Management
Dispute Management & Others
Services
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By Deployment Type: |
On-premise
Cloud
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By Organization Size: |
Large Enterprises
SMEs
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By End User: |
Telecom & IT
BFSI
Consumer Goods & Retail
Manufacturing & Automotive
Healthcare & Life Sciences
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Key Topics Covered in the Report:
- North America Telecom Expense Management Market Size (FY’2024-FY’2033)
- Overview of North America Telecom Expense Management Market
- Segmentation of North America Telecom Expense Management Market By Component (Solution, Services)
- Segmentation of North America Telecom Expense Management Market By Deployment Type (On-premises, Cloud)
- Segmentation of North America Telecom Expense Management Market By Organization Size (Large Enterprises, SMEs)
- Segmentation of North America Telecom Expense Management Market By End User (Telecom & IT, BFSI, Consumer Goods & Retail, Manufacturing & Automotive, Healthcare & Life Sciences)
- Statistical Snap of North America Telecom Expense Management Market
- Expansion Analysis of North America Telecom Expense Management Market
- Problems and Obstacles in North America Telecom Expense Management Market
- Competitive Landscape in the North America Telecom Expense Management Market
- Impact of COVID-19 and Demonetization on North America Telecom Expense Management Market
- Details on Current Investment in North America Telecom Expense Management Market
- Competitive Analysis of North America Telecom Expense Management Market
- Prominent Players in the North America Telecom Expense Management Market
- SWOT Analysis of North America Telecom Expense Management Market
- North America Telecom Expense Management Market Future Outlook and Projections (FY’2024-FY’2033)
- Recommendations from Analyst
1. Introduction
1.1. Scope of the report
1.2. Market segment analysis
2. Research Methodology
2.1. Research data source
2.1.1. Secondary Data
2.1.2. Primary Data
2.1.3. SPER’s internal database
2.1.4. Premium insight from KOL’s
2.2. Market size estimation
2.2.1. Top-down and Bottom-up approach
2.3. Data triangulation
3. Executive Summary
4. Market Dynamics
4.1. Driver, Restraint, Opportunity and Challenges analysis
4.1.1. Drivers
4.1.2. Restraints
4.1.3. Opportunities
4.1.4. Challenges
4.2. COVID-19 Impacts of the North America Telecom Expense Management Market.
5. Market variable and outlook
5.1. SWOT Analysis
5.1.1. Strengths
5.1.2. Weaknesses
5.1.3. Opportunities
5.1.4. Threats
5.2. PESTEL Analysis
5.2.1. Political Landscape
5.2.2. Economic Landscape
5.2.3. Social Landscape
5.2.4. Technological Landscape
5.2.5. Environmental Landscape
5.2.6. Legal Landscape
5.3. PORTER’s Five Forces
5.3.1. Bargaining power of suppliers
5.3.2. Bargaining power of buyers
5.3.3. Threat of Substitute
5.3.4. Threat of new entrant
5.3.5. Competitive rivalry
5.4. Heat Map Analysis
6. Competitive Landscape
6.1. North America Telecom Expense Management Market Manufacturing Base Distribution, Sales Area, Product Type
6.2. Mergers & Acquisitions, Partnerships, Product Launch, and Collaboration in North America Telecom Expense Management Market
7. North America Telecom Expense Management Market, By Component (USD Million) 2020-2033
7.1. North America Telecom Expense Management Market Size, Share and Forecast, By Component, 2020-2026
7.2. North America Telecom Expense Management Market Size, Share and Forecast, By Component, 2027-2033
7.3. Solution
7.3.1. Invoice Management
7.3.2. Ordering & Provisioning Management
7.3.3. Usage Management
7.3.4. Sourcing Management
7.3.5. Dispute Management & Others
7.4. Services
8. North America Telecom Expense Management Market, By Deployment Type (USD Million) 2020-2033
8.1. North America Telecom Expense Management Market Size, Share and Forecast, By Deployment Type, 2020-2026
8.2. North America Telecom Expense Management Market Size, Share and Forecast, By Deployment Type, 2027-2033
8.3. On-premise
8.4. Cloud
9. North America Telecom Expense Management Market, By Organization Size (USD Million) 2020-2033
9.1. North America Telecom Expense Management Market Size, Share and Forecast, By Organization Size, 2020-2026
9.2. North America Telecom Expense Management Market Size, Share and Forecast, By Organization Size, 2027-2033
9.3. Large Enterprises
9.4. SMEs
10. North America Telecom Expense Management Market, By End User (USD Million) 2020-2033
10.1. North America Telecom Expense Management Market Size, Share and Forecast, By End User, 2020-2026
10.2. North America Telecom Expense Management Market Size, Share and Forecast, By End User, 2027-2033
10.3. Telecom & IT
10.4. BFSI
10.5. Consumer Goods & Retail
10.6. Manufacturing & Automotive
10.7. Healthcare & Life Sciences
10.8. Others
11. North America Telecom Expense Management Market Forecast, 2020-2033 (USD Million)
11.1. North America Telecom Expense Management Market Size and Market Share
12. North America Telecom Expense Management Market, By Region, 2020-2033 (USD Million)
12.1. North America Telecom Expense Management Market Size and Market Share By Region (2020-2026)
12.2. North America Telecom Expense Management Market Size and Market Share By Region (2027-2033)
12.3. US
12.4. Canada
12.5. Mexico
12.6. Rest of North America
13. Company Profile
13.1. Accenture PLC
13.1.1. Company details
13.1.2. Financial outlook
13.1.3. Product summary
13.1.4. Recent developments
13.2. NTT Data Corporation
13.2.1. Company details
13.2.2. Financial outlook
13.2.3. Product summary
13.2.4. Recent developments
13.3. CGI, Inc.
13.3.1. Company details
13.3.2. Financial outlook
13.3.3. Product summary
13.3.4. Recent developments
13.4. Vodafone Group Plc
13.4.1. Company details
13.4.2. Financial outlook
13.4.3. Product summary
13.4.4. Recent developments
13.5. Calero-MDSL Ltd
13.5.1. Company details
13.5.2. Financial outlook
13.5.3. Product summary
13.5.4. Recent developments
13.6. Sakon, Inc.
13.6.1. Company details
13.6.2. Financial outlook
13.6.3. Product summary
13.6.4. Recent developments
13.7. Avotus Corporation
13.7.1. Company details
13.7.2. Financial outlook
13.7.3. Product summary
13.7.4. Recent developments
13.8. Brightfin (Periscope Equity LLC)
13.8.1. Company details
13.8.2. Financial outlook
13.8.3. Product summary
13.8.4. Recent developments
13.9. Tangoe, Inc.
13.9.1. Company details
13.9.2. Financial outlook
13.9.3. Product summary
13.9.4. Recent developments
13.10. Valicom (EXA Capital, LLC)
13.10.1. Company details
13.10.2. Financial outlook
13.10.3. Product summary
13.10.4. Recent developments
13.11. Others
14. Conclusion
15. List of Abbreviation
16. Reference Links